Let us introduce ourselves
We are the Education Office, dedicated to organising and coordinating all education-related activities within the Faculty of Psychology and Neuroscience (FPN). Our mission is to support you throughout your academic journey. Whether you have questions about your courses, need guidance on academic procedures, or need assistance in any other matter, you can count on us.
Our FPN Service Desk is your first point of contact for all your needs. We're here to help you succeed, so don't hesitate to contact us.
Please note: if you are an exchange or study abroad student the FPN International Relations Office (IRO) is your first point of contact (fpn-iro-incoming@maastrichtuniversity.nl).
Meet the FPN Service Desk team!
Vera, Claire and Diana
You can visit the FPN Service Desk:
Location: UNS40, Room A1.767 (just before the passage to UNS50)
Visiting hours: Monday, Tuesday and Thursday 10:00 - 12:30 and 13:00 - 14:00
You can contact the FPN Service Desk:
By phone: 043-38 84 020 (available Monday, Tuesday and Thursday, 10:00 - 12:30 and 13:00 - 14:00)
By email: askpsy@maastrichtuniversity.nl (questions are answered on weekdays between 08:30 and 17:00)
Some topics that we can help you with!
Course and exam registration
Switching tutorial groups is no longer possible. In case of exceptional personal circumstances that merit an individual arrangement with regards to the times of tutorial groups, you can contact the Student Advisers by email. They will decide whether you are eligible for such an individual arrangement. To combine two studies, adjustments can be made. Working next to your study is not considered as valid reasons in order to request an individual arrangement.
Problems with the time table / schedule
• Course not visible in the timetable
Check if your course has been booked in the student portal. If so, contact the Education Office right away. If not, see who should have booked your courses and continue from there.
Preparing for the new academic year
• Transcript of grades and ECTS
You can print your own overview via MyUM (not the student portal). Log on to MyUM and go to 'Courses Academic Work Overview'. Choose the program you want a transcript for, and the academic year. Click on Save/Print pdf. A pdf with your study results will be generated. You can request a certified transcript via the contact form.
• Validated copy of elsewhere obtained diploma
Please bring your original diploma with you to the Student Services Centre at the Bonnefantenstraat 2. At the information desk they will be able to make a validated copy of your diploma.
Graduating
• Certified copy of your UM diplomaPlease bring your original diploma with you to the Student Services Centre at the Bonnefantenstraat 2. At the information desk they will be able to make a certified copy of your diploma.
• Certified graduation statement (Bewijs van afstuderen)
In the event that you need a certified statement confirming your graduation before you receive your diploma (e.g. for job purposes or further education), you can request this certified statement by replying to the e-mail you have received confirming your graduation.
• German Forms for BaFög und Kindergeld
See the section for German students