We offer the option to receive the diploma by post (courier) at no additional charge. Once you received the e-mail confirmation that your diploma is ready, you can request this option. From request to delivery, it takes about 9 working days (Europe) to 12 working days (rest of the world). For you, the 'diploma by post' -service is free of charge.
You are welcome at the graduation ceremonyIf your graduation date is 31 March 2021 or earlier, you are welcome at the graduation ceremony (14 and 15 May 2021). Even if you already received your diploma by post.
What if my diploma gets lost or damaged?You will receive an email with the track-and-trace information, so that you can follow the progress. Although rare, your diploma can get damaged or - even worse - get lost. Should this happen, please note that we can only send you certified copies of the diploma and the transcript (list of grades).
In the DUO diploma register you can quickly and easily check your diploma details and download a digital copy of these. When used in its digital form (not printed!), it has the same status as a certified copy of your diploma. If you need a printed version, or want to eliminate any potential issues, request the 'diploma by post'. We can also email you a certified copy of the diploma. See Graduation documents for more information.
How to get your diploma by post
We will always inform you by e-mail when your diploma is ready. If you did not get this email, we do not have your diploma.
The procedure to get your diploma consists of two parts:
- Complete this online form. After completion, you will receive a confirmation email, which you need for part 2.
- Scan your national identity card/passport. Write the objective + date on the scan. Cross out your social security number (BSN).
- Create a new message with the subject 'Diploma request' via the AskPsy contact form. You will need your UM (alumni) account to do this. Password reset >>
- Paste the text from the confirmation email, including your responses, into the AskPsy contact form. Attach the scans of your UM-card and identity card/passport to the message.
- Submit your message.
We will confirm the receipt of your request within 5 working days.